CPS Energy is committed to providing our customers with safe and reliable natural gas service. Accordingly, our Gas Solutions team has deployed Excess Flow Valves (EFV) on  certain gas service lines.

An EFV is designed to automatically stop the flow of gas if the service line is broken or damaged. EFVs, however, are not appropriate in all instances and cannot be installed on all natural gas service lines.

The 2017 natural gas regulation requires utilities to notify customers of their right to request an EFV. If you would like your gas service to be evaluated for an EFV installation, contact (210)353-4050. If you qualify, a cost estimate will be provided and a mutually agreeable installation timeframe.